01. What services does IBLKN provide?
IBLKN is the operations hub of TCP Global: GPS-tracked transport and Exporter of Record customs handling, workshop repair and software installation, protective packing and palletising, cosmetic detailing and certified data sanitization for used IT equipment.
02. Where are you located and which countries do you cover?
Our headquarters are in Sofia, Bulgaria, and our operations centre is in Ruse. Through local hubs in Bulgaria, Romania, Albania, Kosovo and North Macedonia we serve partners and B2B clients across the Balkans and Central Europe.
03. What does the repair and software service include?
Automated diagnostics, component-level repair and replacement, OS and application installation, BIOS/firmware updates, configuration to your spec and a final quality check before packing.
04. How does the Exporter of Record (EoR) service work?
We act as the exporter on the shipping documents and manage the customs and tax formalities for cross-border transit of IT equipment, so you only deal with one partner and one invoice.
05. What is IT detailing and why does it matter?
Detailing is the cosmetic restoration of used devices: surface cleaning, scratch and scuff treatment and final presentation. It raises the resale grade and the price your equipment achieves.
06. What documentation and reports do I receive?
Per-batch reports covering received inventory, repair actions, data-erasure certificates per device and shipping documents, so every unit is traceable from pickup to delivery.